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Hardware: Upgrading from a 1st-gen Kindle
Just wanted to share a tip for anyone who happens to still be using a Kindle 1.
Last week the wireless delivery system on my 1st gen started acting wonky. When I called tech support, I found out, through the course of conversation, that Kindle techs have been given authorization to offer 1st-gen owners $75 credit towards the purchase of a new model. You don't even have to send back your 1st gen-- they send you an address where you can recycle it, but if you want to, you can keep it too!
With holiday sales now in swing, $75 is nothing to sneeze at. I don't know how long they're going to be doing this offer. But if you can, find a reason to call tech support and while they're troubleshooting, ask them about this. Remember, you don't have to send your 1st gen back to them, so you can just TELL them something's not working and they should be able to declare it "malfunctioning" and give you the deal. I got the offer from a tech after being escalated past the first customer service rep who answered the phone, so you may need to get to that 2nd tier of support.
I was happy enough with my 1st gen, but now that I have the K3... omg. It's amazing.
Last week the wireless delivery system on my 1st gen started acting wonky. When I called tech support, I found out, through the course of conversation, that Kindle techs have been given authorization to offer 1st-gen owners $75 credit towards the purchase of a new model. You don't even have to send back your 1st gen-- they send you an address where you can recycle it, but if you want to, you can keep it too!
With holiday sales now in swing, $75 is nothing to sneeze at. I don't know how long they're going to be doing this offer. But if you can, find a reason to call tech support and while they're troubleshooting, ask them about this. Remember, you don't have to send your 1st gen back to them, so you can just TELL them something's not working and they should be able to declare it "malfunctioning" and give you the deal. I got the offer from a tech after being escalated past the first customer service rep who answered the phone, so you may need to get to that 2nd tier of support.
I was happy enough with my 1st gen, but now that I have the K3... omg. It's amazing.