I have a Sony as of last Christmas. I still find the process of downloading books to be clumsy and frustrating. It makes me throw the thing in the corner and say, "what a waste." And no, I'm not buying from Sony's own marketplace, so that may be part of the problem. I find free things and can't get them, and I even paid ten dollars for an eBook on Amazon, and after they took my money, the damn book wasn't there in my library and it took a call to Amazon's support people to fix it. I just don't need my book procuring to be this kind of hassle.
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I suppose I'll learn and then love it. *sigh*