Let's talk about shops!
I've always wondered which sources people tend to turn to, including official channels, when looking for ebooks. Fictionwise has earned a firm place on my list, and I know of other stores like BooksOnBoard and so forth, but have never really tried them because of the hassle of setting up different accounts.
Where do you guys tend to buy? In your experience, where are the best places to buy from, esp. as regards DRM, activation, and all those niggling little customer service issues you can't really know until you lose a download or find that the book isn't working?
Where do you guys tend to buy? In your experience, where are the best places to buy from, esp. as regards DRM, activation, and all those niggling little customer service issues you can't really know until you lose a download or find that the book isn't working?

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Apart from that I've really used sharing communities and torrents
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I've looked at Fictionwise, but their weird pricing system with rebates and stuff just turns me off. I'd rather just have a straight discount.
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100% Micropay rebate on a $10 book means, "If you buy $10 worth of stuff at our store, you can have this book free. And you don't even have to choose the $10 worth of stuff right now."
50% micropay rebate is, "buy the value of this book at the store, and this book is half off." And so on. It's like the buy one, get one half-off sales, but you don't have to decide on the "one" right away.
(I almost never get micropay rebates because I don't buy the books with DRM. They rarely have rebates for the multiformat books.)
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As far as the fictionwise rebates, I don't buy a ton of DRMed stuff from them, so only earn and use a miniscule amount of micropay $. I do thinkthe whole thing is really geared toward people who buy lots of DRMed books from them, and use fictionwise as their major store. it is really only valuable in that case; otherwise, not so much.
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I was debating buying the new Dresden Files in e but the only place I could find it without loading software was Fictionwise. Even after the microrebates that I wouldn't probably use, it was still cheaper to buy a hardcover from Borders and that's not DRMed. And I know that it's not them setting the prices, it's the publishers, but it's still frustrating.
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Let me check
This is the text file I had that came with them:
Want me to zip them up?
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Fictionwise have a pretty good range, and their Micropay rebates mean that if I'm having a bad week, I can treat myself to a free book.
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I've also bought from a handful of other sites that don't use DRM; Freya's Bower sells erotica/romance, including supernatural & sci-fi, and Smashwords.com is basically Lulu for ebooks.
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I'll tell you what though, the ebooks you can find for free around the Internet are some sad copies. The formats are enough to drive a sane person crazy, and, IMO, having a format you can read is probably worth the $7.50 you would spend on the ebook.
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What I do object to is having to use a specific "digital editions" software to read the darned book, and having to jump through several hundred hoops to get another device approved (or worse having to buy it again to read on a non-approved device).
If the ebook people would do like Napster does and give a device, say a ST:TNG PADS like device (not the copyrighted Kindle, but like it) and a subscription fee to download their books AND use it on up to two other devices, then I think that the whole concept of ebooks would do much better. Yes have them expire and have to resync with the subscription. And if your subscription goes, then you lose the access to the books you downloaded. I can see that all day long.
But I'm just as irritated with proprietary ebooks as I am with iTunes. I purchase the book, then I can't read it anyplace but through their software? That messes me up and I want someone's head. So I turn to poorly formatted text versions of the book I can find for free if only because I can read it on many things.
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Sadly, the ones who don't get that if you don't treat your paying customers like criminals they won't have to act like criminals to be able to read the damned books on their reader of choice seem to think that, yeah.
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This. The head of our publications dept is terrified of ebooks, like the second they're available that everyone and their mother will be downloading them for free. He doesn't seem to believe me that in my experience, it's pretty much romance novels and really expensive computer texts that I see all of the time and that the demand for our relatively esoteric subject is so small that most people aren't going to bother looking if they're easily available.
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It just comes down whether a publisher/author wants to treat their customers as criminals or as paying customers. Trust that most people are basically honest and understand the concept that if they don't pay for the stories they like, they likely won't get more because the author and publisher won't be able to create more good content without some monetary return. And not punish 95% of the population for the actions of the other 5%, who most likely wouldn't have bought the book anyway.
If that 5% is pirating to sell, yes, lay the legal smackdown on 'em; otherwise a publisher stands to gain a more loyal customer base by providing what they want to read in a format they want to read it in (e.g. Baen).
[/soapbox] *vbg*
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Most definitely. *vbg*