Continuing discussion on a previous post...
What would make you take a chance with an unknown small publisher to purchase directly from them? Formats available, no DRM, payment methods, what? (Yes, I have a reason why I'm asking, no I'm not going to share it right at this moment. *vbg*)

no subject
Businesses that rely on high-speed connections obviously don't want me as a customer, and I respect that choice.
Exactly. And me, too, with the voting with my feet because of a crappy site. (I can't tell you how many times I've had to talk someone through the whole standards/browser/connection speed when working on a site--man, what a long discussion. The argument that usually ends up making my point? It's not about being good citizen and having a site that's accessible to all. It's almost always the "you're losing sales with that site" argument. Arg.)